Help

Customizing Design Tutorial

This page walks you through every feature of our Design Customizing Tool so you can create high‑quality embroidered designs with confidence.


Video Tutorial


Watch the full video first to see the entire design process in action.


Important Notice  –  Read Before Starting

CRITICAL: Click Apply Changes only when you are completely finished with your design.

  1. Complete all customizations first.
  2. Choose final colors, text, and positioning.
  3. Review everything carefully.
  4. Click Apply Changes to proceed to payment.

Tool Overview

Key interface components:

  • Product Selection Panel – Choose your base garment.
  • Library – Browse pre‑made designs.
  • Text Editor – Add and style text.
  • Image Upload – Import graphics for digitizing.
  • Design Canvas – Visual workspace for your layout.
  • Toolbar – Save, share, print, and get help.

Step‑by‑Step Guide

Step 1: Select Your Product

  1. Open the Products tab in the sidebar.
  2. Browse garments and click your choice.
  3. The garment loads onto the canvas.
  4. Use view buttons (Front, Back, Left, Right) for different views.

Step 2: Choose a Design From Library

  1. Select the Library tab from sidebar.
  2. Use the search bar for searching with name if needed.
  3. Click a design to add it to the canvas.
  4. Drag to position and resize as needed.

Note: In Library, only those designs are shown which you have purchased from our main store.

Step 3: Design Positioning and Sizing

  1. Select a predefined position (Center, Left Chest, Right Chest, etc.).
  2. Choose a size (X‑Small, Small, Medium, Large).
  3. Drag elements on the canvas for precise placement.

Step 4: Add Text Elements

  1. Go to the Text tab.
  2. Enter your text.
  3. Customize font, size, color, position, and rotation.

Step 6: Color Selection

  1. Click on “Edit Selected Design” in toolbar.
  2. Change thread colors from the palette list.
  3. Preview will be shown only when you make a purchase.

Step 7: Preview and Review

  1. Use zoom for detail checks.
  2. Switch garment views to inspect all angles.
  3. Review the price display.
  4. Make final adjustments.

Step 8: Finalize Your Design

  1. Double‑check text, images, colors, and placement.
  2. Verify garment type and size.
  3. When satisfied, click Apply Changes to proceed to payment.
  4. The new design will automatically be placed on the canvas after successful payment.
  5. Click on “Download Files” in toolbar to download the machine file of your new design and download production PDF file.

Advanced Features

Auto‑Digitizing Technology

  • Automatic conversion of images to embroidery format.
  • Optimized stitch patterns and densities.
  • Color reduction for clean results.
  • Quality assurance for production.

Professional Thread Charts

  • Industry‑standard color libraries.
  • Accurate matching across brands.
  • Metallic and specialty options.

Design History and Auto‑Save

  • Work auto‑saves while you design.
  • Access previous versions anytime.

Multi‑View Design

  • Design on front, back, left, and right views.
  • Switch views without losing elements.
  • Set independent positions for each side.

Pro Tips for Best Results

Image Upload Guidelines

  • Use high‑resolution images.
  • Prefer PNG with transparent background.
  • Limit to six to eight colors.
  • Ensure clarity when enlarged.

Text Design Tips

  • Select embroider‑friendly fonts.
  • Maintain at least 6 mm text height.
  • Keep good color contrast.
  • Provide adequate letter spacing.

Design Placement Guidelines

  • Center Chest: Standard placement.
  • Left or Right Chest: Ideal for logos up to 4 inches.
  • Back: Suitable for large designs.
  • Sleeves: Use simple, small graphics.

Troubleshooting

Design Won’t Load

  • Check your internet connection.
  • Refresh the page.
  • Clear browser cache.

Image Upload Failed

  • Verify file format and size (max 10 MB).
  • Ensure the file is not corrupted.

Colors Look Different

  • Monitor calibration affects color display.
  • Thread colors may differ slightly from on‑screen view.

Cannot Save Progress

  • Confirm you are logged in.
  • Check your connection.
  • Log out and back in if needed.

Support and Resources

  • Click the Help icon on the toolbar.
  • Email our support team for complex issues.
  • Browse additional video tutorials in the library.

Final Reminders

  • Each click on Apply Changes triggers a payment.
  • Review spelling, placement, and colors before finalizing.
  • Use the Help button whenever needed.

Ready to create your custom design? Select your product and let your creativity flow!